If you’re like most people, you’re probably wondering where 2021 went. But with the holiday season hot on our heels, 2022 is right around the corner. With that in mind we wanted to discuss some of the trends related to sales organizations, understanding what’s happening and where things are likely to continue to shift in 2022 and beyond.

We’ll dive into specific use cases for decision intelligence too, ranging from:

🧙‍♂️ Improving customer experience

🛠 Relevant product insight to drive new development

🎯 Effective marketing

🤝 Hiring the right talent

...and more!

The Employee Retention Credit. Many folks don’t even know about it, with recent estimates that only 30% of the allocated funds of this $80 billion program have been claimed. Similarly, it often gets confused with PPP funds. Candidly, it shouldn’t. Unlike PPP, the Employee Retention Credit is not a loan.

For more information, here’s a couple of resources that we’d encourage business owners to look at: